Your happiness is our priority! While we make sure every product is packed with care, sometimes things can go wrong. Don’t worry – we’re here to help.
- Do not accept transit damage package or seal broken package.
- Only Exchanges are accepted **for misprinted products or for different quality **.
- A **package opening (unboxing) video** is required as proof.
- Requests without video proof cannot be processed.
- Please contact us within **48 hours of receiving your order** to be eligible.
How to Request a Return or Exchange:
1. **Record an unboxing video** while opening your package.
2. **Check your product** carefully for any misprint or damage.
3. **Email or message us** within 48 hours of delivery with:
- Your order ID
- The unboxing video
- A short description of the issue
- Our team will review your request and **confirm the return or exchange process**.
- Once approved, we’ll guide you on the **next steps for return pickup or replacement**.
We truly appreciate your support and cooperation in helping us maintain quality and transparency.
Please Note: Products under 3.0 Meters are not exchangeable unless defective.
We do not have a Refund Policy. However, we will be able to give you a credit note or Exchange for the same amount of Purchase Order.
Fabric Khazana practices a simple and hassle-free Exchange Policy. Customers have to raise a Exchange Request through call or email us at [email protected]. No Exchanges would be acceptable if the Request is not within 48 hours of receiving the product.